January 24, 2019

Post Office Box 1673

Kearney, Nebraska 68847

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Mr. Derek Schmidt     

Kansas Attorney General                                     

120 SW 10th Avenue, 2nd Floor

Topeka, Kansas 66612                                        

 

Subject:                                                Mismanagement of Substance Abuse Healthcare Benefits

                                                                           by Blue Cross/Blue Shield of Kansas

 

Dear Mr. Schmidt:

 

            I am forwarding correspondence to you regarding a Complaint I had submitted to Mr. Ken Selzer in 2018 during the time he was employed by the State of Kansas as Insurance Commissioner.  My complaint concerns the manner in which Blue Cross/Blue Shield healthcare benefits were being disseminated to its members for substance abuse treatment at Valley Hope facilities.  These healthcare benefits were dispersed through a third-part payor, New Directions Behavioral Health.  In the end, Mr. Selzer did not investigate my Complaint and had a letter sent to me saying the case was closed.  However, I don’t consider the case to be closed, as it was never really opened.  Due to the possibility that insurance fraud may be a part of the problem described in my Complaint, I am forwarding the information to you.

 

            It is my hope that you will find the concerns expressed in the following correspondence to be important enough for your review and investigation.  Any assistance you might provide towards the resolution of this matter would be very much appreciated. I am willing to provide any additional information you might need from me.  My phone number is (___) ___-____, and my e‑mail address is inscommr@outlook.com

.

 

Sincerely,

 

 Kristy L. LeClair, MSEd, LMHP

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cc:   Ms. Vicki Schmidt

        Kansas Insurance Commissioner

        Kansas Insurance Department

        420 SW 9th Street

        Topeka, Kansas 66612